Returns & Refunds Policy
Your satisfaction is 100% guaranteed. If you are not delighted with your purchase or if an item arrives damaged, our hassle-free return and refund policy has you completely covered.
published_with_changes How Our 4-Step Return Process Works
Email support with your order number and photo of the item within 30 days.
Our customer care team reviews your ticket within 24 business hours.
Receive return instructions or instant free replacement approval.
Refund is credited back to your original payment method in 3-5 days.
thumb_up 30-Day Change-of-Mind Window
You have 30 calendar days from the date of confirmed delivery to request a return. To be eligible for a standard change-of-mind return, merchandise must be unworn, undamaged, in its original packaging, and with all accessory items intact.
verified Damaged, Defective or Incorrect Items
If your package was damaged in international transit or contains an incorrect item, you do not need to send the broken item back. Simply provide a photo or short video to our support team and we will ship an expedited replacement immediately or issue a 100% refund—at zero additional expense to you.
currency_exchange Refund Timelines & Method
Refunds are reversed directly to your original payment card (via Stripe) or your PayPal account. Once processed by our finance desk, Stripe card credits appear in 3 to 5 business days, and PayPal balances reflect immediately.
Need to initiate a return or replacement?
Our customer satisfaction representatives are ready to help you 24/7.
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